Our goal is to make sure we support you every step of the way. If there is an issue, our customer service staff is ready to help you via email or a phone call. We value your business!
We believe quality should never be a compromise.
While shopping with us, we want you to be completely happy with the experience. If you have questions about our products, please contact us! We hope you continue to shop with us for many years to come.
We reserve the right to correct errors, omissions, and/or typos.
Turnaround time is usually 1 - 2 weeks plus shipping time depending on product availability. Turnaround may be longer during peak times. If your need is shorter than this time frame, please feel free to contact us. We will do everything we can to meet your need. There are no cancellations or refunds on personalized items. We ship within the continental U.S. only. We also vendor many ice skating, horse, and motorcycle shows. Our soakers are all hand made by us.